Mission:
We aim to first understand each customer’s supply chain and provide customized, best-in-class global logistic services to meet those needs with 100% satisfaction. We seek to innovate by providing leading technology and forward thinking logistic solutions. We look to lead our industry by expanding our network of partners, vendors and employees with dedicated individuals with knowledge, a passion for perfection and the aptitude to evolve. We commit to increasing each customer’s profitability by creating a flawless, stress free, cost-effective process.
Values:
To reach our mission every day, we work under certain core values:
Respect: We create an environment of mutual respect by valuing the expertise, ideas and knowledge of each individual within our network of partners, customers and co-workers.
Passion: We believe our passion for logistics contributes to our success. To us, passion is defined as an innate desire to find solutions for our customers throughout their supply chain processes. It means going the extra mile, sharing our knowledge and being available and proactive from start to finish.
Honesty & Creativity: We run our business by working with individuals whose integrity we believe in. We do not ask our customers to trust a partner, vendor or employee that we have not verified and tested. We believe in making changes to our solutions when necessary, always seeking the best way, rather than accepting the old or most common way. We show creativity by evolving, growing, and creating new and better solutions for our customers.
Commitment: We are committed to delivering on our promises. As a team, we will work together to be the best and provide the best services.
Fun: We encourage our employees to enjoy what they do and come to work each day with a positive attitude. Our employees are the backbone of our customer support system.
Vision:
Service. Passion. Delivered.
Service: We offer best-in-class service and support throughout each customer’s supply chain process by creating unique customized solutions. We work to simplify each process and gain trust by continually proving that each customer is a priority regardless of size or volume. We strive to be the best in the business by offering cutting edge technology and employing a team of qualified, dedicated professionals who are empowered to meet customer needs.
Passion: We believe it is the people within our network that makes us who we are. We have built our company by employing knowledgeable individuals capable of thinking fast and providing viable solutions regardless of the complexity of our customer’s needs and requests. Our team members are available 24/7 with the answers you need and quick, professional, friendly service. During our 40+ years in business we have created a network of worldwide coverage so that we can always provide a solution, anytime, anywhere.
Delivered: This means more than just a delivered product. We deliver on our promised service level and commitments throughout our long-term relationships with our customers. We are constantly evolving to ensure we deliver the most innovative solutions. Most importantly, we deliver on excellence. Because of this, our customers have complete confidence in our ability to handle their products efficiently and effectively.
Solve your freight forwarding problems today. Contact SBA and we will be pleased to provide integrated freight shipping services that best meet your specific freight forwarding needs.