SBA caters to your needs so your goals are met. We believe that creating appropriate solutions creates reliable service.
Because of our commitment to customer-specific solutions, we have maintained an impressive service record:
- Our claims ratio is less than 3 per 1000 shipments.
- Our on-time delivery percentage is 98%.
To ensure reliable freight forwarding service, SBA also maintains a robust company-wide Compliance Program that ensures we are in full compliance with all applicable regulations, including but not limited to:
- Transportation Security Administration (TSA)
- Bureau of Industry and Security (BIS)-Export Administration Regulations (EAR)
- Department of State (DoS-DDTC)-International Traffic in Arms Regulations (ITAR) Census Department-Foreign Trade Statistics Regulations (FTSR)
- U.S. Customs and Border Protection (CBP) and Census-Automated Export System (AES)
- U.S. Customs and Border Protection (CBP)
- Federal Maritime Administrations (FMC)-OTI OFF/NVOCC
- FMCSA-Surface Freight Forwarder authority
- U.S. DoT Hazardous Material Regulations (HMR)-49 CFR Part 100-185
- International Civil Aviation Organization (ICAO)
- International Air Transport Association (IATA) Dangerous Good Regulations
- International Maritime Organization (IMO)
- International Maritime Dangerous Goods (IMDG)